Bradley Jobe Jr.
213 SE Avon
816.229.8630
Objective: Entry-level
position in microcomputer and network technical support.
A position offering experience and growth opportunity.
Computer Skills:
Operating Systems:
§
Windows 3.11, 95, 98, NT
3.x 4.0, 2000 Professional, 2000 Advanced Server, Millennium Beta.
§
Ms-dos 3.x 6.22
§
Novell Netware (NOS) 3.x
& 4.x
§
Linux
§
Exposure to UNIX and
AS/400
Software:
§
MS-Office 97-2000,
Ms-TechNet, MS-Outlook, Exchange, Internet Explorer, Ms-Works, Ms-FrontPage,
Norton Utilities, Norton Antivirus, Phone Tools, GoBack, Adobe Photoshop, Adobe
Illustrator, Partition Magic, Pc-Anywhere, Easy CD-Creator, Gateway Proprietary
Software.
Hardware:
§
SCSI
(50pin, 68pin, 68pinLVD)
§
Network Interface Cards
(NIC), BNC, Cat5 Twisted Pair, Network Hubs
§
SCSI/IDE
Hard Drives, SCSI/IDE CD-ROM Drives, SCSI CD-RW drives, SCSI 8mm Tape Backup
Drives
§
8086,
286, 386, 486, Pentium, Pentium II, Pentium III, 440BX motherboards
§
AGP
and PCI video cards
§
33.6
and 56k modems
§
A3D
sound cards
§ Printers and Scanners.
§ Hardware Diagnostics
Work
History: Applebees
Grille and Bar, Blue Springs, Mo (816) 228-4338
§
April 1998 Present Day
§
Trainer
§
One
of Four Head Cooks
§
To
maintain a positive Work Environment Among Co-workers
§
Trained
in Multiple Positions for understaffed needs.
Gateway,
Kansas City, Mo (816) 545-2000
§
December 1999 - April
2000
§
Technical
Support Representative
§
Answered
helpdesk calls involving Personal Computers and issues Clients were unable to
resolve.
§
Supported
Gateway Supplied Hardware And software
§
Replaced
Broken Components if under warranty
§
Maintain
a positive Work Environment Among Co-workers
§ Personal development training once a week for personal upkeep
§ Advanced Windows 2000 Professional and Advanced Server Training
Blockbuster Video, Blue Springs, Mo (816) 228-4688
§
July 1997 April
§
Customer Service Representative
§
To
assist Customer in desired needs
§
Maintain
a positive Work Environment Among Co-workers
§
1996
Present Day
§
Built
Computers for Clients
§
Advice
Given on type of Systems To purchase
§
Answered
Technical questions
§
Hardware
And Software Diagnostics
Education: Electronic
Institute, Kansas City, Missouri, 1997-1998.
Associates Degree
in Applied Science-Electronics Technology (occupational). 2160 hours acquired including:
§
Telecommunications
§
Microcomputer hardware
repair
§
Basic machine language
programming
§
Advanced peripheral
devices
§
Electronic workbench
§
MS-DOS
§
MS-Windows 3.x, 9x, NT
3.x - 4.0
§
PC computer repair
§
Local Area Networks
Novell NT - 2000
§
Internet setup and
support
§
Professional Development
Training
§
Hands-on training.
Fort Osage Area
Vocational Technical School, Independence, Missouri, 1994-1996. Certificate received in Computer Support Services.
1080 hours Acquired including:
§
Microcomputer hardware
repair
§
Telecommunications
§
Advanced peripheral
devices
§
MS-DOS
§
MS-Windows 3.x, 9x, NT
3.x - 4.0
§
PC computer repair
§
Local Area Networks
Novell NT - 2000
§
Internet setup and
support
§
Professional Development
Training
§
Hands-on training
§
Maintained a 25 user
Novell/NT network
Certifications
and certificates:
§
Currently
Working On A+, MCSE, And Cisco Certifications.
§
Certificate
in Advanced Windows 2000 Professional and Advanced Server Training issued by
Gateway Computers.
§
Certificate
in computer support training issued by Fort Osage Vocational School.